Your Privacy Matters

What We Collect Automatically

When you visit our website, two analytics tools record basic information about your visit so we can understand what's working and improve the site:

• Google Analytics — pages you visit, how long you stay, your general location (city level), and your device and browser type.
• Meta Pixel (Facebook/Instagram) — that you visited our site, which lets us measure and improve our ads on Meta's platforms.

These tools use cookies — small files stored by your browser. They tell us things like "someone in Columbia visited the Our Service page," not who you are. We also count when visitors click our phone number, email address, or "Request a Ride" links so we know the site is doing its job.

Information You Choose to Share

This website itself does not store your personal information — there's no account to create and no contact database here. Information you share reaches us through:

• Phone calls and emails — when you call (803) 926-7933 or email us, the details you share are handled directly by our office team.
• The ride booking console — the booking form on our Request a Ride page is operated by RideConsole. Details you enter there go to that service and to our office so we can schedule your ride.
• Google Forms — our new client form and job application forms are hosted by Google. What you submit is governed by Google's privacy policy in addition to ours.

How We Use It

• To schedule and provide your transportation
• To respond to your questions and requests
• To understand which pages are helpful and improve the website
• To measure whether our advertising is reaching the right people

We do not sell your personal information, and we never collect health details through this website's analytics.

Your Choices & Opt-Outs

• Google Analytics: install Google's free opt-out browser add-on.
• Meta: adjust your ad preferences in Facebook under Settings & privacy → Settings → Accounts Center → Ad preferences.
• All cookies: you can block or delete cookies anytime in your browser settings. The site will still work — analytics will simply not record your visit.
• Questions about your information: contact us anytime using the details below and we'll be glad to help.

Contact Us

Senior Express USA — 701 Gervais St, Suite 150-203, Columbia, SC 29201
Phone: (803) 926-7933
Email: [email protected]