Partner With Senior Express

Senior Express partners with healthcare facilities, senior living communities, and social service organizations in the Columbia, SC Midlands to provide reliable, vetted transportation for your clients and residents.

Senior Express works alongside a wide range of Midlands organizations that share a commitment to senior wellbeing:

Medical Practices & Clinics — Primary care, specialists, dialysis centers, outpatient surgery facilities
Hospitals & Discharge Planners — Ensure patients get home safely and arrive at follow-up appointments
Senior Living Communities — Assisted living, independent living, and memory care facilities
Home Health & Care Agencies — Supplement your at-home services with reliable transport
Adult Day Programs — Scheduled, recurring rides for daily program attendance
Social Service Organizations & Nonprofits — Case managers and community organizations serving older adults
Hospice & Palliative Care Providers — Compassionate transportation for sensitive care situations

The Problem We Solve

3.6M

Americans miss or delay medical care each year due to a lack of reliable transportation — making it one of the most preventable barriers in healthcare.

30%

of seniors report that getting to medical appointments is a significant challenge, contributing directly to missed treatments and worsening health outcomes.

$150B

is the estimated annual cost to the U.S. healthcare system from missed appointments — many of which could be prevented with a dependable ride.

Transportation is consistently ranked by discharge planners and case managers as the top unmet need among seniors transitioning out of hospital care.

Why Senior Express

When you refer a client to Senior Express, you're putting your organization's reputation on the line. We take that seriously. Since serving the Columbia Midlands, we've built our business on one thing: showing up — on time, prepared, and with the patience and professionalism that older adults deserve. Our drivers aren't just behind the wheel; they're a caring presence for riders who may be navigating a health challenge, managing limited mobility, or simply trying to hold onto their independence. For the organizations that trust us with their clients, that means fewer no-shows, fewer worried phone calls, and more confidence that the people you serve are getting where they need to go safely.

Background-Checked, Licensed & Insured Drivers

Every Senior Express driver passes a thorough background check. You can confidently refer your clients knowing they're in professional, vetted hands.

Serving the Midlands

We serve Richland, Lexington, and Kershaw counties — the heart of the Columbia metro. Local roots mean local reliability.

Door-to-Door Service

We don't just drop clients at the curb. We assist from door to destination — helping with mobility, wait times, and the full journey, not just the miles.

Easy, Flexible Payment

We accept credit card, cash, and check. Clients can also receive itemized statements for independent insurance reimbursement.

Flexible Scheduling

Whether your clients need a one-time ride or a recurring weekly schedule, we accommodate both. Just give us a few days' notice to coordinate.

Personalized, Caring Service

Senior Express isn't a rideshare app. Our drivers are trained to work with older adults and those with mobility needs — patiently and compassionately.

Call Us

(803) 926-7933

How the Partnership Works

Simple to Set Up. Easy to Use.

Reach Out

Contact our team to discuss your organization's transportation needs. We'll learn about your clients, your scheduling requirements, and your service area.

Coordinate

We work with your staff to integrate scheduling into your workflow — whether that's a phone call per client, a recurring schedule, or a direct referral process that works for your team.

Refer with Confidence

Once set up, simply refer clients to Senior Express. We handle the rest — pickup, assistance, punctual arrival, and any wait time needed.